If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Care at 1-800-642-3780.
Customers may have questions about their electric bill that may need further investigation. These may include:
To initiate an investigation in one of these areas, simply fill in the necessary information on the form below. Be sure to give a detailed explanation of the problem. Once you have completed the on-line form, simply press the SUBMIT button. It's that simple. You will receive written confirmation of your investigation in a few days.
Account Number:*(11 or 12 digits)
ZIP:*(xxxxx or xxxxx-xxxx)
Mailing Address (if different from Service Address)
ZIP:(xxxxx or xxxxx-xxxx)
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