We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
BPU Investigation of Resource Adequacy Alternatives and Request for Comment – BPU Docket No. EO20030203 (March 27, 2020)
There are many resources available to help you learn more about the smart grid and smart technology.
Access a number of educational videos that address consumer questions about the smart grid including consumer benefits, outage restoration, data privacy, common myths, pricing options and health concerns.
Consumer Videos, Smart Grid Consumer Collaborative
Explore some excellent resources that help explain how our energy infrastructure is being upgraded in Illinois and across the United States.