We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
BPU Investigation of Resource Adequacy Alternatives and Request for Comment – BPU Docket No. EO20030203 (March 27, 2020)
At Atlantic City Electric, we care about the communities we serve, and we take seriously our commitment to deliver clean, safe, reliable, and affordable energy for all customers. Every day, work is being performed as part of our strategic effort to modernize and strengthen the local energy grid and better serve our customers. This effort includes dozens of targeted projects to install stronger utility poles and new, state-of-the-art equipment in communities across South Jersey. These upgrades continue to improve reliability for our customers by reducing the frequency and duration of outages.
We are committed to working closely with our customers and communities to address questions and minimize any potential impacts. The safety of our customers, employees and contractors is our priority. Due to the ongoing challenges with the COVID-19 pandemic, we are canceling the April 4, 2020 community open house.
We are committed to answering questions regarding the project. Please contact Veronica Town at 609-463-3805 or firstname.lastname@example.org.
Frequently Asked Questions.pdf
The Great Egg Harbor Crossing Reliability Project includes rebuilding 1.3 miles of parallel transmission lines across the Great Egg Harbor River between Cape May and Atlantic counties. This project will modernize and strengthen the local energy grid, while increasing the power carrying capacity of the two transmission lines, making it more resilient against extreme weather and enhancing reliability for local customers. This transmission line serves thousands of customers and is critical to delivering energy to our customers in Atlantic and Cape May counties and the surrounding area.
The existing transmission lines were originally built in the 1960s and must be modernized. We are performing substantial upgrades, including replacing the existing lattice tower structures and associated electric equipment with state-of-the-art steel poles and modern energy infrastructure. Given the unique environmental conditions surrounding the existing transmission line, we are using special construction methods to complete this work and minimize any potential environmental impacts. Construction is currently underway and is expected to be completed in December 2020.
The Washington/Gloucester Reliability Project will upgrade and modernize our existing substation on Hurffville Grenloch Rd., improving energy service reliability for more than 10,000 existing customers in Washington Township and about 1,300 customers in Gloucester Township. The project will create a more reliable and resilient connection between the regional transmission system and the local energy grid, enhancing reliability for local customers in these areas.
The existing substation was originally built in the 1960s and it must be modernized. The facility was last upgraded in the 1970s and much of the equipment has reached the end of its useful life. The new, state-of-the-art facility will have increased capabilities to handle more extreme weather, reduce the frequency and duration of power outages for local customers, support the community's energy needs, and prevent outages caused by animal intrusions. It will be built on our expanded property at the same location. Project construction is expected to begin mid-2020 and be completed by June 2022.
We are committed to working closely with our customers and communities to address questions and minimize any potential impacts. We held meetings with the community in October 2019, November 2019 and January 2020 have updated our project based on the feedback from these meetings. If you would like additional information, please contact us at our dedicated project phone number 856-351-7690 or email address Wash-Glouc@exeloncorp.com.
The Atlantic City/Brigantine Community Reliability Project includes replacing an existing substation and rebuilding two critical transmission lines between Atlantic City and Brigantine to strengthen the local energy infrastructure against more extreme weather and improve reliability for customers. Together, these upgrades will create a modern energy infrastructure connecting Atlantic City and Brigantine that is stronger and more resilient. This improved infrastructure will lead to fewer storm-related outages and better reliability for customers. Construction is expected to begin in Fall 2020 and be completed by May 2022.
We are committed to working closely with our customers and communities to address questions and minimize any potential impacts. We held a community open house on July 13, 2019, at the Brigantine Community Center, where our project team provided details and answered questions regarding the project. In November 2019, we informed customers in Brigantine that, based on the results of our engineering studies, the Brigantine Boulevard portion of the project would be placed underground due to poor soil conditions that would significantly impact our ability to build overhead steel utility poles. More details regarding this decision can be found in our FAQ.
If you would like additional information, please contact us at our dedicated project phone number 609-625-8888 or email address ACBrigReliability@exeloncorp.com.
PowerAhead is our strategic grid resiliency initiative to modernize and enhance energy infrastructure in areas that have experienced outages during severe storms. Between 2017 and 2022, we will strengthen the grid and perform necessary system upgrades through this targeted initiative across portions of our service area. PowerAhead's planned projects include:
The Atlantic to Ocean Counties Reliability Project includes rebuilding 15 miles of critical transmission line running through Port Republic, Bass River Township and Little Egg Harbor Township to improve reliability for thousands of customers and meet the region's current and future energy needs. We are replacing the existing transmission line with stronger, state-of-the-art utility poles that are prepared to handle more extreme weather and reduce the impacts of severe storms.
This transmission line serves more than 22,000 customers in the eastern portion of our service area and is critical to customer reliability in Atlantic, Burlington and Ocean counties. It was originally built in 1939 and must be modernized. Our planned upgrades will modernize critical infrastructure and will provide us with greater capabilities to respond to outages in the region, leading to fewer storm-related outages and better reliability for customers. Construction is expected to begin February 2021 and be completed by Summer 2022.
We are committed to working closely with our customers and communities to address questions and minimize any potential impacts. We held community meetings in November and February 2020, where our project team provided details and answered questions regarding this reliability enhancement project. More information about the project can be found in our fact sheet. If you would like additional information, please contact us at our dedicated project phone number at 855-839-1444 or email address AtlOceanReliability@exeloncorp.com.
View Fact Sheet
February 2020 Open House Boards
Port Republic Presentation (Nov. 2019)
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