For the month of October, we are expanding call center hours to Saturday, October 10 and Saturday, October 24. Representatives will be available to answer any questions on billing, service, payment arrangements, and more from 9 a.m. to 2 p.m. Call us at 1-800-642-3780.
We support renewable energy and partner with our customers to ensure safe and reliable interconnection of renewable energy into the electric grid.
Atlantic City Electric offers customers an online tool to easily grant access to your historical usage data, which renewable energy contractors can use to size proposed solar generating systems. The Request Customer Usage module within the Net Energy Metering Online Application Portal provides a secure process for contractors to download a customer’s usage data after receiving the customer’s authorization.
The benefits of the online Request Customer Usage module are many:
Steps for an Atlantic City Electric customer to authorize one or more contractors data access online:
Go to the Authorize Contractor Data Access page
Customer will see a list of Contractors listed alphabetically in a table. Select the box next to the contractor name(s) you wish to grant access to your historical usage data. Click I Agree to the Terms and Conditions and then click Authorize Access
If a contractor is not listed, this means the contractor has not yet registered with the NEM Online Application portal. They will need to do so before you can grant them access to your data
If a customer cannot access My Account online, a paper authorization form can be used.
Steps for a solar contractor to download a customer’s historical usage data:
Locate the customer’s name in the customer list, and click Select to download their monthly usage history data.
For questions, email Atlantic City Electric or call us at 866-634-5571.
Delmarva Power offers its customers the ability to easily grant access to historical usage data to renewable energy contractors through the Request Customer Usage module within the Net Energy Metering Online Application Portal.
When a customer cannot authorize access to their usage data online, a paper authorization form can be used. To request authorization: