We are relocating our customer payment center, currently located at 2430 Atlantic Avenue in Atlantic City, NJ to the Ventnor Plaza shopping center in Ventnor City, NJ. The new location, Unit 5014 in Ventnor Plaza, located at 5100 Wellington Avenue in Ventnor, is approximately 3.5 miles from its current location in Atlantic City. Effective October 18, 2021, the Atlantic City customer payment center will be relocating to the new Ventnor Plaza location. The new facility will maintain the same hours of operation as the existing facility, from 9 a.m. to 4:30 p.m. Monday through Friday. All Atlantic City Electric customer payment centers remain closed due to the ongoing pandemic. Customers can submit their payment for processing using the new drop box location in the Ventnor Plaza location at that time. For bill payments or billing inquiries, please utilize our many existing self service or online payment options. For more information visit: https://www.atlanticcityelectric.com/MyAccount/MyBillUsage/pages/PayMyBill.aspx or contact our Customer Care Center at 1-800-642-3780. Thank you for your patience.
Atlantic City Electric has developed a Community Solar Portal (CSP), which is a secure portal utilized for subscriber/beneficiary enrollment. Developers and Subscriber Organizations can use the portal to add subscribers or beneficiaries to a community solar project. After approval, those customers will begin receiving credits from that project on their next bill.
Community solar subscribers may enroll to only one (1) community solar project. Each project developer will independently enroll their subscribers in the portal noting the customer account and service number, as well as the share of the project being allocated to their account.
Atlantic City Electric will determine the subscriber’s allocations given the facility’s actual generation and will applied the amount to be credited on the account.
Step 1 (Recommended Approach): Create a community solar portal My Account. This user ID will directly connect you to the CSP landing page each time you log in.
If you have an existing My Account, you may use that, but you will have to navigate to CSP. View a job aid (pdf) that will walk you through the steps.
Step 2: By visiting
AtlanticCityElectric.com/CSPortal, you’ll be directed to a Login page. If you log in using the Community Solar "My Account" User ID and password you've established, you'll immediately be directed to the Community Solar Portal landing page. If you visit
AtlanticCityElectric.com and log in, you’ll be able to find a link to the portal landing page from the Community Solar Resources page.
Step 3: Once you are at the CSP landing page, click on
+ New Facility button to tell us about the CS project where you will be enrolling subscribers.
Please read through the New Facility Application so you are prepared to complete and submit your application.
Data entered will be lost if not submitted. Information you will need to provide includes:
The individual listed in the Community Solar Portal as the “Facility Owner” is authorized to approve access by others to view and manage that facility using the portal. As the primary point of contact (POC), he/she can reach out to the portal administrator with the “My Account” User ID for those individuals that have permission to view and manage the details of one or more of their facilities. Ten users are the maximum number of authorized users recommended per facility.