We are relocating our customer payment center, currently located at 2430 Atlantic Avenue in Atlantic City, NJ to the Ventnor Plaza shopping center in Ventnor City, NJ. The new location, Unit 5014 in Ventnor Plaza, located at 5100 Wellington Avenue in Ventnor, is approximately 3.5 miles from its current location in Atlantic City. Effective October 18, 2021, the Atlantic City customer payment center will be relocating to the new Ventnor Plaza location. The new facility will maintain the same hours of operation as the existing facility, from 9 a.m. to 4:30 p.m. Monday through Friday. All Atlantic City Electric customer payment centers remain closed due to the ongoing pandemic. Customers can submit their payment for processing using the new drop box location in the Ventnor Plaza location at that time. For bill payments or billing inquiries, please utilize our many existing self service or online payment options. For more information visit: https://www.atlanticcityelectric.com/MyAccount/MyBillUsage/pages/PayMyBill.aspx or contact our Customer Care Center at 1-800-642-3780. Thank you for your patience.
Make safety a priority. While we take every measure to prevent problems and reduce risks for every customer, there are inherent dangers associated with electricity.
Always call before you dig. There may be utility lines under the ground that you are not aware of.
Ensure all electrical equipment is in good working order.
Whether indoors or out, water and electricity can be a deadly combination.
Be prepared ahead of time with essential items and information. Before a storm hits or an outage occurs, it's good to be prepared...
Atlantic City Electric urges you to stay away from overhead power lines. Keep people, tools, and equipment at least 10 feet away from overhead distribution power lines carrying up to 50kV. For transmission lines stay at least 25 feet away.
Electrical disturbances, known as surges, have a number of causes such as lightning or falling tree limbs. Atlantic City Electric recommends using good-quality surge protection equipment for all sensitive electronic equipment.
Electrical disturbances, known as surges, have a number of causes such as lightning, falling tree limbs, etc. Most of the time, surges are harmless. However, occasionally, a surge can cause damage to electrical equipment in your home.Atlantic City Electric recommends using good-quality surge protection equipment for all electronics, or consider getting whole house protection to safeguard your equipment. With so many devices on the market, how do you know if you're selecting a reliable one? Here are some tips:
These products are recommended for home computers. Their purpose is to keep the power on during short interruptions, and in case of an outage they allow you to save your work and shut down the computer properly. Here are some tips on selecting a battery backup:
Just like Atlantic City Electric works to protect the equipment that delivers electricity to you and your community, there are things that you can do to protect the electric equipment that serves your home.
To ensure the safe and efficient operation of electric meters, Atlantic City Electric offers several safety tips to customers. If you are planning a renovation or new construction project, please share these safety tips with your contractor or builder.
Fuses and circuit breakers are important pieces of equipment that protect your home or business by making sure that the electricity does not exceed safe levels.When a fuse blows or a breaker is tripped, disconnect the appliances that stopped working when the power went out. Replace a blown fuse with a new one of the proper size and amperage. Do not replace a fuse with one of a larger size. This may cause a fire in your house wiring.When a fuse blows or trips a circuit breaker, flip it all the way off and then flip it back in line with the other breaker switches. If the fuse continues to blow or a breaker keeps tripping, call a qualified electrician immediately.
Remaining safe this holiday is a vital part of enjoying the season. Remain aware of overhead line clearance while putting up holiday lighting.