For Immediate Release
MAYS LANDING, N.J. (March 24, 2018) – Atlantic City Electric is making the final push to bring all customers back online following Winter Storm Toby. Overnight, crews made major progress restoring service to the majority of all customers impacted by the damaging nor'easter.
As of 11 a.m., Saturday, approximately 2,000 Atlantic City Electric customers were without power. The vast majority of remaining outages began well after Winter Storm Toby exited southern New Jersey. Even after the heavy, wet snow stopped falling, additional outages continued to occur due to falling trees and tree limbs that brought down wires and damaged equipment. We expect to have all customers restored by Saturday evening.
"We will not stop until every last customer is restored," said Vince Maione, Atlantic City Electric region president. "Our employees are focused on bringing our customers back online safely and efficiently."
More than 2,200 personnel continue working around the clock to restore service to all customers impacted during, and after the storm. Field crews from Atlantic City Electric's sister utilities BGE, ComEd, Delmarva Power, PECO, and Pepco, along with resources from New Jersey utilities PSE&G and JCP&L, even crews from as far as Canada, are working alongside Atlantic City Electric and local contractors as part of the massive restoration effort.
Major tree damage, broken poles, downed wires and damaged electric equipment are just a few of the challenges crews face as they perform their important work to repair the local energy grid. Crews are now working those jobs that impact few customers, with that work being both labor intensive and time consuming. As crews continue to restore service, Atlantic City Electric thanks its customers for their patience and understanding.
Customers can visit Atlantic City Electric's website at www.atlanticcityelectric.com, use our mobile app, or contact the company at 1-800-833-7476 for the latest estimate of when service will be restored to their home or to report a downed wire. It is important for customers to understand that these estimates can, and do, change. Estimated restoration times are based on current conditions and damage.
Atlantic City Electric remains focused on the safety of employees, customers, and the local communities. As work continues, Atlantic City Electric urges customers to take precautions for their safety; stay away from downed power lines and report them to Atlantic City Electric immediately.
To learn more, visit The Source, Atlantic City Electric's online news room. Follow the company on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Atlantic City Electric's mobile app is available at atlanticcityelectric.com/mobileapp.
Atlantic City Electric, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe, reliable and affordable regulated electric delivery services to approximately 550,000 customers in southern New Jersey.