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For Immediate Release

Contact

Frank Tedesco

Francis.Tedesco@pepcoholdings.com

Atlantic City Electric Restores Majority of Customers Impacted by Winter Storm Riley

​MAYS LANDING, N.J. (March 4, 2018) – Atlantic City Electric is nearing full restoration of power to customers who lost electric service in the wake of Winter Storm Riley. Of the more than 79,000 power outages that occurred, more than 97 percent have been restored. While some customers in the most heavily damaged areas will be without service until late Monday night, power is expected to be restored today for most customers. As of 10 a.m. Sunday, roughly 1,900 customers remained without power. 

Most major pieces of electrical equipment have been repaired and Atlantic City Electric crews are focused on restoring service to the remaining customers without power. Portions of Atlantic City Electric’s service areas, including the Glassboro and Winslow areas, experienced the most extensive damage. Much work remains ahead to restore service to customers in these areas. Many of the jobs crews are now working impact only small numbers of customers.

To provide support for those customers who are without electric service, Atlantic City Electric is joining with American Red Cross to open warming centers from 12 p.m. to 8 p.m. today in Gloucester and Burlington counties. Bottled water and mobile phone charging stations will be available at the following locations:

Gloucester County:
Pfeiffer Community Center
301 Blue Bell Road
Williamstown, NJ 08094

Burlington County:
20 Jackson Road
Medford, NJ 08055

Atlantic City Electric’s entire Emergency Response Organization has been mobilized with all company resources dedicated to restoring service to customers as safely and efficiently as possible. The company also has enhanced staffing in place in the company’s call centers, dispatch centers and in the field to respond to customer needs. 

Customers can visit Atlantic City Electric’s website at www.atlanticcityelectric.com, use the mobile app, or contact the company at 1-800-833-7476 for the latest estimate on when their service will be restored. It is important for customers to understand that these estimates can, and do, change. Estimated restoration times are based on current conditions and damage. When Atlantic City Electric crews arrive on site and assess damage for a particular outage, the crew will provide an updated estimated restoration time. The company then continues to update the estimated restoration time as crews complete their work. 

Atlantic City Electric remains focused on the safety of employees, customers, and the communities it serves. As work continues, Atlantic City Electric urges customers to take precautions for their safety; stay away from downed power lines and report them to Atlantic City Electric immediately. 

Check on neighbors, friends, the elderly and others who may be without service. Exercise caution when using generators to power your home and never use a generator, grill, or other similar devices indoors or in an attached garage.  
​As crews continue to restore service, Atlantic City Electric thanks its customers for their patience and understanding. 

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Atlantic City Electric, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe, reliable and affordable regulated electric delivery services to approximately 550,000 customers in southern New Jersey.​
© Atlantic City Electric Company, 2021. All Rights Reserved.