For Immediate Release
Customers Should Continue to Be Prepared
MAYS LANDING, N.J. - Atlantic City Electric is preparing for the next round of winter weather, bringing with it the potential for significant snow accumulation as well as a wintry mix in some areas. Heavy wet snow and strong winds could bring tree limbs onto wires, resulting in power outages. Outages can also occur due to drivers skidding into utility poles located along icy and snow-covered roads.
Field crews and customer care personnel are prepared to work throughout the storm event. When road conditions become treacherous due to ice or heavy snow, Atlantic City Electric will equip vehicles with chains to safely respond to outage calls. Atlantic City Electric will coordinate its power restoration efforts with emergency management personnel and local government officials.
If Power Goes Out
Atlantic City Electric strongly urges everyone to stay away from downed lines and report them immediately by calling 1-800-833-7476.
Customers are asked to call Atlantic City Electric at 1-800-833-7476 to report outages - even if their neighbors may have already called. Atlantic City Electric's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Power Restoration Process - How Atlantic City Electric Restores Power
Once the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Atlantic City Electric repairs equipment which will restore the largest numbers of customers first. Generally, the power restoration sequence is as follows:
Atlantic City Electric urges customers to stay safe and be prepared. Here are some additional tips:
Additional information may be found at www.atlanticcityelectric.com.
Atlantic City Electric, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe, reliable and affordable regulated electric delivery services to more than 547,000 customers in southern New Jersey.