For Immediate Release
866-655-2237 (media hotline)
Customers urged not to wait for winter heating bills to arrive before applying for energy assistance.
MAYS LANDING, N.J. (October 20, 2022) — Atlantic City Electric is encouraging residential customers to apply for energy assistance and take advantage of tens of millions of dollars that are now available through the Low-Income Home Energy Assistance Program (LIHEAP), which began accepting applications for the current program year on October 1, 2022. LIHEAP is a federally funded program that helps limited-income households with their home energy bills. But customers should not wait for winter heating bills to arrive before applying for help – LIHEAP is a first come, first served program and is only available until money runs out.
"As temperatures start to drop, we know energy bills will increase as we start to warm our homes and businesses," said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings, which includes Atlantic City Electric. "We understand that rising energy costs and inflation are impacting our customers and want them to know we are committed to doing all we can to manage energy prices and to helping connect them to energy assistance and the information they need to help manage their energy bills. We urge customers to take advantage of programs like LIHEAP now, before winter bills hit, and to contact us if they need help."
LIHEAP provides grants in varying amounts (up to $1,200)
with no payback required, based on a household's income, type of fuel and type of dwelling. Homeowners, renters, roomers and subsidized housing tenants may be eligible.
Customers do not have to be behind on their bills to receive a grant. Last year, Atlantic City Electric worked closely with community partners to help 41,578 customers secure $33.1 million in support that was applied directly to their energy bills.
South Jersey customers can apply for LIHEAP energy assistance through the Department of Community Affairs website, by contacting their local
LIHEAP Agency, or by calling 800-510-3102. Residents also can access the Department of Community Affairs
self-screening tool to help determine what energy assistance benefits they may qualify for.
Other programs assisting Atlantic City Electric customers include:
If customers are having difficulty paying their energy bill, Atlantic City Electric Customer Care to help with:
Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit
atlanticcityelectric.com/EnergyAssistance to learn more about energy assistance options.
In addition to payment arrangements and energy assistance support, Atlantic City Electric has many programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at atlanticcityelectric.com/WaysToSave.
To learn more about Atlantic City Electric, visit
The Source, Atlantic City Electric's online newsroom. Find additional information by visiting
atlanticcityelectric.com, on Facebook at
facebook.com/AtlanticCityElectric, and on Twitter at
twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at