Atlantic City Electric is monitoring a coastal storm that is expected to bring severe weather to our area this weekend. Strong winds and heavy rainfall may bring down trees and damage equipment, resulting in power outages for our customers. We are prepared for this event and have enhanced our staffing resources to best respond. Safety is our top priority. We urge customers to stay away from downed wires and other equipment. To report a downed wire, call 800-833-7476. Report and track outages through our mobile app or website at atlanticcityelectric.com/StormPrep.
For Immediate Release
866-655-2237 (media hotline)
Company encourages customers to prepare for summer storms
MAYS LANDING, N.J. (June 6, 2023) — Summer is quickly approaching, and Atlantic City Electric has been performing essential work to ready the local energy grid against severe weather and increased customer demand. Atlantic City Electric crews continue to perform essential maintenance and upgrades that further enhances service reliability and makes the local energy grid more resilient to power the company's 560,000 customers across southern New Jersey. This hard works helps to harden Atlantic City Electric's energy infrastructure against the growing impact of summer severe weather and hurricanes.
"Our commitment to provide reliable energy is proven everyday by the thousands of employees working to protect the local energy grid against increasingly severe weather events and prepare for increased customer demand," said Tamla Olivier, senior vice president and COO, Pepco Holdings, which includes Atlantic City Electric. "We take our responsibility to keep homes and business powered seriously. The work we are doing is not only making the grid more reliable and more resilient, but is creating the pathway to cleaner energy options for our customers."
Several major projects are underway to enhance grid reliability and resiliency, including:
Atlantic City Electric's efforts to reinforce the local energy grid and add new technology has helped strengthen service reliability. Just last year, Atlantic City Electric customers experienced the lowest frequency of electric outages ever, with a more than six percent decrease in the frequency of outages since the previous low set in 2021. The company's ongoing investments in the local energy grid reduced the frequency of outages by more than 75 percent since 2012 for Atlantic City Electric customers.
Just as Atlantic City Electric prepares for the summer storm season, the company encourages its customers to be ready as well. Here are some tips:
Being prepared is a responsibility everyone should take seriously. If a severe storm hits, monitor local weather reports regularly and follow the advice of local emergency management officials. Residents should stay away from downed wires and immediately report a downed wire or service issue by calling 800-833-7476, visiting atlanticcityelectric.com, or through the company's mobile app. Customers can also report an outage by texting "OUT" to 20661. Customers must first text "ADD OUTAGE" to 20661 to sign up for this service.
To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric's online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on Twitter at twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at atlanticcityelectric.com/MobileApp.