​Company encourages customers to prepare for summer storms

MAYS LANDING, N.J. (June 6, 2023) — Summer is quickly approaching, and Atlantic City Electric has been performing essential work to ready the local energy grid against severe weather and increased customer demand. Atlantic City Electric crews continue to perform essential maintenance and upgrades that further enhances service reliability and makes the local energy grid more resilient to power the company's 560,000 customers across southern New Jersey. This hard works helps to harden Atlantic City Electric's energy infrastructure against the growing impact of summer severe weather and hurricanes.

"Our commitment to provide reliable energy is proven everyday by the thousands of employees working to protect the local energy grid against increasingly severe weather events and prepare for increased customer demand," said Tamla Olivier, senior vice president and COO, Pepco Holdings, which includes Atlantic City Electric. "We take our responsibility to keep homes and business powered seriously. The work we are doing is not only making the grid more reliable and more resilient, but is creating the pathway to cleaner energy options for our customers."

Several major projects are underway to enhance grid reliability and resiliency, including:

• Beach Haven Battery Storage Project – Installing a battery storage system at an existing substation on Second Street in Beach Haven to improve the quality of energy service for thousands of customers and seasonal visitors in Beach Haven and Long Beach Island during times when customer demand for energy is highest.
• Greater Gloucester and Camden Counties Reliability Project – Upgrading 10 miles of transmission line between Monroe Township and Pine Hill to improve reliability for 13,600 customers in Gloucester and Camden counties.
• Salem County Reliability Project – Rebuilding 3.5 miles of transmission line, that primarily runs along Route 130 between Penns Grove and Pennsville, to enhance the quality of energy service for thousands of local customers.
• Wind Port Power Connect Project ­– Upgrading approximately 11 miles of transmission line with new, stronger steel utility poles and more modern equipment to serve the New Jersey Wind Port, a South Jersey facility that is essential for the staging, assembling, and manufacturing activities for offshore wind projects along the East Coast.

Atlantic City Electric's efforts to reinforce the local energy grid and add new technology has helped strengthen service reliability. Just last year, Atlantic City Electric customers experienced the lowest frequency of electric outages ever, with a more than six percent decrease in the frequency of outages since the previous low set in 2021. The company's ongoing investments in the local energy grid reduced the frequency of outages by more than 75 percent since 2012 for Atlantic City Electric customers.

Just as Atlantic City Electric prepares for the summer storm season, the company encourages its customers to be ready as well. Here are some tips:

• Download Atlantic City Electric's mobile app at atlanticcityelectric.com/MobileApp. Customers can use the mobile app to report outages, view estimated restoration times and more.
• Sign up for emergency alerts that provide outage updates and severe weather alerts by going to atlanticcityelectric.com/Alerts.
• Assemble an emergency storm kit. Include battery-powered radio, flashlight, a first-aid kit, battery-powered or windup clock, extra batteries, medications, multi-purpose tool, and list of important/emergency phone numbers.
• Have a supply of bottled water and easy-to-prepare, non-perishable foods available to last at least 72 hours.
• Keep a flashlight with fresh batteries on each floor of your home.
• Identify an alternate location for you and/or your family in case of an extended outage.
• It's extremely important to review the manufacturer's instructions for safe operations of your generator. Do not connect a generator directly to your home's wiring, and never use a generator indoors or any enclosed area.
  

Being prepared is a responsibility everyone should take seriously. If a severe storm hits, monitor local weather reports regularly and follow the advice of local emergency management officials. Residents should stay away from downed wires and immediately report a downed wire or service issue by calling 800-833-7476, visiting atlanticcityelectric.com, or through the company's mobile app. Customers can also report an outage by texting "OUT" to 20661. Customers must first text "ADD OUTAGE" to 20661 to sign up for this service.

To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric's online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on Twitter at twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at atlanticcityelectric.com/MobileApp.