For Immediate Release
866-655-2237 (media hotline)
More than 34,000 customers received over $88 million in assistance in 2022, and similar assistance is available to help pay bills now!
MAYS LANDING, N.J. (Jan. 26, 2023) — Atlantic City Electric reminds customers who are struggling with energy bills to take action today to secure millions of dollars that remain available to help pay their energy bills. In addition to the payment arrangements and assistance Atlantic City Electric provides, the company supports customers in connecting them with federal, local and other funding that may be available to help meet their energy needs.
"We are committed to helping every customer manage through difficult times, but we need customers who are struggling to reach out and take action, so we can connect them with available assistance," said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings, which includes Atlantic City Electric. "We can do so much more for our customers when they reach out to us early."
Atlantic City Electric will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including:
Atlantic City Electric works hard to keep every customer connected by offering payment arrangements and helping customers secure grants and other support from many available energy assistance programs. In 2022 alone, Atlantic City Electric helped 35,454 customers secure more than $88 million in energy assistance, funding that helps pay customer energy bills and money that customers do not need to pay back.
Atlantic City Electric works closely with its community partners to connect customers with grants and programs like LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household's income size, type of fuel and type of dwelling, with no pay back required. South Jersey customers can apply for LIHEAP energy assistance through the Department of Community Affairs website, by contacting their local
LIHEAP Agency or by calling 800-510-3102. Residents also can access the Department of Community Affairs
self-screening tool to help determine what energy assistance benefits they may qualify for.
"New Jersey SHARES is pleased to continue our long-standing partnership with Atlantic City Electric and are grateful for their hard work and support of our efforts to Offer Hope and Deliver Help to utility customers with energy assistance grants where they are needed the most," said Cheryl Stowell, CEO of New Jersey SHARES. "Working together means more assistance for South Jersey customers who struggle to make ends meet and helping them to avoid heart wrenching decisions by keeping their lights on".
Other programs assisting Atlantic City Electric customers include:
Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit
atlanticcityelectric.com/EnergyAssistance to learn more about energy assistance options.
In addition to payment arrangements and energy assistance support, Atlantic City Electric has many programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at atlanticcityelectric.com/WaysToSave.
To learn more about Atlantic City Electric, visit
The Source, Atlantic City Electric's online newsroom. Find additional information by visiting
atlanticcityelectric.com, on Facebook at
facebook.com/AtlanticCityElectric, and on Twitter at
twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at