For Immediate Release
866-655-2237 (media hotline)
Safe, reliable and affordable energy service remains top priority as many Americans face challenging times
MAYS LANDING, N.J. (December 6, 2022) — With colder temperatures now upon the region, and as customers begin using more energy to heat their homes and businesses, Atlantic City Electric remains committed to delivering safe and reliable energy service, while helping every customer keep energy costs manageable. Atlantic City Electric is working to manage the increasing costs of energy supply, knowing the overall higher costs of goods and services and the effects of inflation continue to present challenging times for customers.
"We know that rising energy costs and the costs of other goods and services are becoming an increasing challenge for our customers," said Tamla Olivier, chief operating officer for Pepco Holdings, which includes Atlantic City Electric. "We recognize our customers rely on us to keep the lights on and their homes and businesses heated, no matter what we may confront. Our team is constantly working to strengthen and secure the local energy grid against severe weather and to help keep our customers connected when they need us most."
As winter approaches, Atlantic City Electric is readying the local energy grid by performing essential work to help meet increased customer demand and keep homes and businesses warm and bright all season long. This work includes hardening the system to increase reliability and performing maintenance and inspections to prepare for severe weather. On the electric grid, this work includes inspecting and upgrading equipment; trimming trees, building new underground equipment; and installing stronger, tree-resistant aerial cable. Atlantic City Electric also continues to install smart technologies to improve system reliability, such as specialized equipment that can automatically restore service faster or isolate damage.
Just as Atlantic City Electric prepares, the company encourages customers also to be ready for severe weather and offers the following tips:
Atlantic City Electric understands some customers may use more energy to power their homes through the winter. To help, Atlantic City Electric offers the following tips to help lower customer energy costs:
Atlantic City Electric recognizes its responsibility to help all customers use less energy by working to keep bills as low as possible and connecting customers with available assistance. Customers can contact Atlantic City Electric at 1-800-642-3780 to discuss payment arrangements or visit atlanticcityelectric.com/EnergyAssistance to learn more about energy assistance options.
In addition to payment arrangements and energy assistance support, Atlantic City Electric has many programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at atlanticcityelectric.com/WaysToSave.
To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric's online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on Twitter at twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at atlanticcityelectric.com/MobileApp.