​Company urges customers during New Jersey Utility Assistance Week to secure millions in remaining assistance funds.

MAYS LANDING, N.J. (April 18, 2023) – Atlantic City Electric is making another push to encourage customers to secure millions of dollars in energy assistance funding still available to supplement payment of their energy bills. New Jersey Utility Assistance Week is April 17 – 21 and the company is hoping customers will take action before temperatures climb and account balances become a bigger challenge. Only 9,599 Atlantic City Electric customers have taken action to secure assistance funding so far this year.  

Atlantic City Electric is committed to helping every customer meet their energy needs. The company works closely with its community partners to connect customers with grants and programs to ensure every customer stays connected with available assistance.

"We are committed to working with our customers and understand that expenses go well beyond that of an energy bill," said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings, which includes Atlantic City Electric. "By securing energy assistance and taking advantage of the millions of dollars available, we can help customers stay connected as they manage the rising prices for products and services they use daily." 

"New Jersey offers a wide range of assistance programs to help residents pay their water, electric and gas utility bills and we want those in need to take full advantage of these resources," said New Jersey Board of Public Utilities President, Joseph L. Fiordaliso. "As we mark Utility Assistance Week, now is a great time to remind people that we are here to help. Anyone who is having difficulty paying their bills, please contact your utility to set up a deferred payment plan and visit the BPU's website for information on the State's assistance plans."

Atlantic City Electric has helped thousands of customers with individualized payment arrangements, by providing tips and information about how to save energy and money and works closely with its community partners, connecting customers with helpful state and federal energy assistance resources. In 2022, more than 35,000 customers were connected to over $88 million in energy assistance.

Energy assistance programs supporting Atlantic City Electric customers include:

• The Low-Income Home Energy Assistance Program (LIHEAP) provides grants in varying amounts based on a household's income size, type of fuel, and type of dwelling, with no pay back required. Customers can apply for LIHEAP energy assistance through the Department of Community Affairs website, by contacting their local LIHEAP Agency or by calling 800-510-3102.
• The Universal Service Fund (USF) helps ensure energy bills are more affordable for eligible customers. Call 800-510-3102 or visit energyassistance.nj.gov for information.
• New Jersey SHARES is a nonprofit corporation that provides assistance to income eligible customers. Visit njsharesgreen.org or call 866-657-4273.
• The Payment Assistance for Gas and Electric (PAGE) program provides relief on electric and natural gas bills for low-to moderate income customers experiencing a temporary financial crisis. Customers can call 732-982-8710 or visit njpoweron.org.
• Lifeline is a utility assistance program that offers $225 to persons who meet certain income guidelines. Utility customers as well as tenants whose utility bills are included in their rent can call 800-792-9745 for details.
• Residents can access the N.J. Department of Community Affairs self-screening-tool to help determine what energy assistance benefits they may qualify for.

Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit atlanticcityelectric.com/EnergyAssistance to learn more about energy assistance options.

In addition to payment arrangements and energy assistance support, Atlantic City Electric has many programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at atlanticcityelectric.com/WaysToSave

To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric's online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on Twitter at twitter.com/AcEleCconnect Atlantic City Electric's mobile app is available at atlanticcityelectric.com/MobileApp.