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For Immediate Release


Frank Tedesco

Atlantic City Electric Crews on High Alert as Heat Continues Through the Weekend

MAYS LANDING, N.J. (July 19, 2019) – In the face of extreme temperatures, Atlantic City Electric's energy grid is performing well and customers continue to experience reliable power across the service area. This week's extreme heat has increased energy demand by 18 percent compared to the average daily energy use typically seen this time of year. Atlantic City Electric engineers and crews continue to work diligently to ensure the company's systems run efficiently and deliver safe and reliable energy for customers.

"With record breaking temperatures expected this weekend, our staff and crews continue to closely monitor our system and are prepared to respond quickly and safely to any service issues," said Tyler Anthony, senior vice president and chief operating officer, Pepco Holdings, which includes Atlantic City Electric. "Throughout the year we complete dozens of targeted projects to modernize our critical energy infrastructure and build a more resilient grid in the face of extreme weather. Our performance throughout this heat wave continues to demonstrate the value of these projects for our customers."

Preparations by Atlantic City Electric for this weekend's elevated temperatures include:

  • Increasing staffing in operations centers and placing additional crews on call to respond to any outages or issues that may occur on the local energy grid.
  • Increasing deployment of capacitors on the distribution system, which is a piece of equipment that helps the local energy grid operate more efficiently and reliably.
  • Suspending work on non-emergency projects that would place portions of the local energy grid out of service and potentially impact the company's ability to respond to an outage.
  • Continuing to monitor substations and other critical facilities to ensure an immediate response to any potential issues.
  • Completing steps to allow for a quick and seamless activation of the company's Emergency Response Organization, should it be needed to respond to service issues.

Today, Atlantic City Electric customers can conserve energy and save money from 1 p.m. to 5 p.m. by participating in the company's Energy Wise Rewards® Program. For participating customers, Atlantic City Electric will cycle air conditioners during this period. This means that Atlantic City Electric will send a signal to the participant's thermostat or outdoor switch to cycle the air conditioner compressors off and on based on the customer-selected cycling level. Because the air conditioner fan will continue to run, customers may not notice a temperature change in their home. To learn more about Energy Wise Rewards, call 866-355-4229 or visit the company's Energy Wise Rewards web page.

Ways for customers to save money and energy during extremely hot weather include:

  • Turning off or unplugging unnecessary lighting, devices, and appliances.
  • Keeping all outside doors and windows closed if your air conditioner is running. Closing your shades, blinds, and curtains can also help keep unwanted heat from entering your home.
  • Running heat producing appliances—like clothes dryers, ovens, and dishwashers—at night when the temperature is lower.
  • Using your ceiling fans to evenly distribute cool air throughout your home.
  • Ensuring your air ducts and fans are not blocked by furniture. When unblocked and working properly, cool air circulates freely, making your home more comfortable.

Atlantic City Electric and its parent company Exelon are committed to empowering customers and communities to reduce their carbon footprint and achieve the goals local cities have set to fight climate change. Customers are encouraged to get more detailed information about their energy usage, so they can make more informed choices about how they use energy by signing up for My Account. Additional tips, as well as information about programs to help reduce costs and energy usage, can be found at

To immediately report a downed wire or service issue, customers should call 800-833-7476 , visit, or through the company's mobile app. The app has many resources to keep customers informed during an outage, including an interactive outage map and estimates of how quickly power is expected to be restored.

Readers are encouraged to visit The Source, Atlantic City Electric's online news room. For more information about Atlantic City Electric, visit Follow the company on Facebook at and on Twitter at Our mobile app is available at

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