Atlantic City Electric is monitoring a coastal storm that is expected to bring severe weather to our area this weekend. Strong winds and heavy rainfall may bring down trees and damage equipment, resulting in power outages for our customers. We are prepared for this event and have enhanced our staffing resources to best respond. Safety is our top priority. We urge customers to stay away from downed wires and other equipment. To report a downed wire, call 800-833-7476. Report and track outages through our mobile app or website at atlanticcityelectric.com/StormPrep.
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Atlantic City Electric reminds customers assistance is available
MAYS LANDING, N.J. - Atlantic City Electric customers have numerous options in which to apply for energy assistance this winter. During this time of year energy bills can become a struggle to pay. Atlantic City Electric wants its customers to know there is help available now if they are having difficulty paying their energy bills.
The TRUE Grant assists customers who are ineligible for low-income programs by providing up to $750 toward their Atlantic City Electric bill. Visit www.ahanjtrue.org or call 732-982-8710 for more information.
The Universal Service Fund (USF) helps ensure energy bills are more affordable for eligible customers. Visit www.energyassistance.nj.gov or call 800-510-3102.
The New Jersey Statewide Heating Assistance and Referral for Energy Services (NJ SHARES) program provides assistance to New Jersey customers in need of temporary help paying their energy bills. Visit njshares.org or call 866-657-4273 .
The federally funded Low Income Home Energy Assistance Program (LIHEAP) provides help for numerous households each year. Call 800-510-3102 or visit www.energyassistance.nj.gov for details.
Lifeline is a utility assistance program that offers $225 to persons who meet certain income guidelines. This benefit includes utility customers as well as tenants whose utility bills are included in their rent. Call 800-792-9745 for information.
Customers can also get help by contacting our Customer Care Center at 1-800-642-3780 and asking about Budget Billing or by registering for My Account, a web-based interactive tool that is free and easy to use. My Account provides customers with a detailed analysis of their specific electric use and offers ways to save energy and save money on their monthly energy bill.
As with all programs, there are restrictions so please call for eligibility requirements. Atlantic City Electric also wants to remind customers that conserving energy can lead to savings.
Customers can conserve energy by doing the following:
To learn more, visit www.atlanticcityelectric.com/energy/conservation.
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Atlantic City Electric, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe, reliable and affordable regulated electric delivery services to more than 550,000 customers in southern New Jersey.