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For Immediate Release


Atlantic City Electric Prepares for Another Round of Winter Weather

Atlantic City Electric Urges Customers to Be Safe

MAYS LANDING, N.J . - Atlantic City Electric is preparing for yet another winter storm that could bring a wintry mix in some areas. Sleet, freezing rain and wet snow can sometimes coat electrical equipment, resulting in power outages. The weight of the ice can break cross arms on power poles and bring tree limbs and trees down onto power lines, which then break poles and snap spans of power lines. Ice and wet snow can cause extensive damage and require significant effort cutting up and removing limbs and trees, installing new power poles, restringing lines and replacing other equipment such as transformers and fuses. That can cause extended outages.

There is also the possibility of service interruptions due to coastal flooding and traffic accidents that involve drivers' vehicles skidding into utility poles.

Atlantic City Electric will coordinate its power restoration efforts with emergency management personnel and local government officials.

Customers are asked to call Atlantic City Electric at 1-800-833-7476 to report an outage, downed or damaged power line.

Atlantic City Electric's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.

Atlantic City Electric advises everyone to follow these important safety tips:

  • Stay away from downed lines and report them immediately by calling the Atlantic City Electric emergency number listed above.
  • Never attempt to remove trees or limbs from any utility line. Assume all objects touching a power line are energized.
  • If using a portable generator during a power outage, always operate it outside. Do not operate a portable generator near doors, windows or in garages to prevent deadly carbon monoxide from entering the house.

Atlantic City Electric urges customers to stay safe and be prepared. Here are some additional tips:

  • Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, first-aid kit, battery-powered or windup clock, extra batteries, non-perishable food, manual can opener, bottled water, any necessary medications, and a list of emergency phone numbers.
  • Maintain a supply of extra blankets.
  • Ensure that all household members have a warm coat, gloves, hat and water-resistant boots.
  • Make sure your home has a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate and won't work if there is an outage.
  • Identify a place for emergency shelter in case of an extended outage. It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting service interruptions.

Additional emergency preparedness and safety information may be found at


Atlantic City Electric, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe, reliable and affordable regulated electric delivery services to more than 547,000 customers in southern New Jersey.

© Atlantic City Electric Company, 2023. All Rights Reserved.