Skip Ribbon Commands
Skip to main content

For Immediate Release

Contact

Frank Tedesco

866-655-2237 (media hotline)

Enhanced Outage and Restoration Information Tools Available for Atlantic City Electric Customers

MAYS LANDING, N.J. (Dec. 3, 2019) – Atlantic City Electric has made enhancements to its online interactive outage map to provide customers with more helpful information during storm and power outage events. These enhancements can help customers better plan when outage events occur by delivering more weather and system status information during critical events. Some enhancements customers will experience include:

  • Improved map views through the use of Google Maps
  • Better insight into the severity and duration of storms through a storm-alert banner posted directly to the outage map, and the option to overlay weather radar on the outage map
  • An updated interface with greater detail on the start time, cause, geographical impact and estimated restoration for an outage
  • The ability to bookmark certain views of the map so customers can more easily access the area where their home or business is located

"We know that when severe weather strikes and power outages occur, our customers want personalized information at their fingertips," said Gary Stockbridge, Atlantic City Electric region president. "The next generation of our outage map delivers an enhanced user experience, helping our customers make informed decisions when their service is impacted and building on our ongoing efforts to better serve our customers."

Atlantic City Electric's outage map is available at atlanticcityelectric.com/outages. Additionally, Atlantic City Electric's outage map is accessible through its mobile app for iPhone and Android® smart phones and gives customers the ability to report power outages and manage the type of alert they choose to receive. To download the app, visit atlanticcityelectric.com/mobileapp.

When an Outage Occurs

Atlantic City Electric urges customers to contact the company immediately if they experience a power outage. Customers can call 800-833-7476 or visit atlanticcityelectric.com/ReportAnOutage to report their outage and receive restoration information.

Readers are encouraged to visit The Source, Atlantic City Electric's online news room. For more information about Atlantic City Electric, visit atlanticcityelectric.com. Follow the company on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Our mobile app is available at atlanticcityelectric.com/mobileapp.

© Atlantic City Electric Company, 2021. All Rights Reserved.