We are relocating our customer payment center, currently located at 2430 Atlantic Avenue in Atlantic City, NJ to the Ventnor Plaza shopping center in Ventnor City, NJ. The new location, Unit 5014 in Ventnor Plaza, located at 5100 Wellington Avenue in Ventnor, is approximately 3.5 miles from its current location in Atlantic City. Effective October 18, 2021, the Atlantic City customer payment center will be relocating to the new Ventnor Plaza location. The new facility will maintain the same hours of operation as the existing facility, from 9 a.m. to 4:30 p.m. Monday through Friday. All Atlantic City Electric customer payment centers remain closed due to the ongoing pandemic. Customers can submit their payment for processing using the new drop box location in the Ventnor Plaza location at that time. For bill payments or billing inquiries, please utilize our many existing self service or online payment options. For more information visit: https://www.atlanticcityelectric.com/MyAccount/MyBillUsage/pages/PayMyBill.aspx or contact our Customer Care Center at 1-800-642-3780. Thank you for your patience.
Safety of our customers and employees is our top priority. To help ensure the safety of customers and employees, we are closely following the guidance of the Centers for Disease Control and Prevention and are taking extra precautions to prevent the spread of COVID-19. Before we schedule your service request to start, stop, or move service we would like some additional information from you related to the current public health situation. We encourage you to respond to these questions to ensure the safety and wellbeing of our employees, contractors, and the communities we serve. Thank you for your patience and please call 1-800-642-3780 if you have any questions.
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