We are relocating our customer payment center, currently located at 2430 Atlantic Avenue in Atlantic City, NJ to the Ventnor Plaza shopping center in Ventnor City, NJ. The new location, Unit 5014 in Ventnor Plaza, located at 5100 Wellington Avenue in Ventnor, is approximately 3.5 miles from its current location in Atlantic City. Effective October 18, 2021, the Atlantic City customer payment center will be relocating to the new Ventnor Plaza location. The new facility will maintain the same hours of operation as the existing facility, from 9 a.m. to 4:30 p.m. Monday through Friday. All Atlantic City Electric customer payment centers remain closed due to the ongoing pandemic. Customers can submit their payment for processing using the new drop box location in the Ventnor Plaza location at that time. For bill payments or billing inquiries, please utilize our many existing self service or online payment options. For more information visit: https://www.atlanticcityelectric.com/MyAccount/MyBillUsage/pages/PayMyBill.aspx or contact our Customer Care Center at 1-800-642-3780. Thank you for your patience.
Need to start, move, or stop your service? You’ve come to the right place.
Atlantic City Electric is currently accepting service requests from April 12, 2020 to April 12, 2020 excluding holidays and weekends.
Start new residential or commercial service or add another service location to your current account.
EST. 5-8 MINUTES
New address where you’d like to start service
Date when you would like to turn on service
SSN or driver’s license number
Optional for existing customers: My Account login, account number, or account validation info including your phone number or your SSN/Tax ID number
Move your current residential or commercial service to a new location.
EST. 10-15 MINUTES
New address where you would like to start your service
Current address where you would like to stop your service
Dates when you would like to turn on and turn off your service
My Account login, account number, or account validation info including your phone number or your SSN/Tax ID number
Permanently stop your residential or commercial service.
EST. 3-5 MINUTES
Date when you would like your service to stop
Final bill mailing address
My Account login or create an online account
If you need additional help, please call our Customer Service Center at 800-642-3780.
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Frequently Asked Questions (FAQs)
Find answers to your service-related questions including helpful information about deposits and credit scores.