If you’re having difficulty making a payment on your energy bill, we can help. We offer flexible payment plans and there are millions of dollars in energy assistance available for customers. Visit Assistance Programs to find out more information.
Login to your online account to sign up for personalized alerts and receive phone, email and text* messages that notify you of important information about your account and service.
*Message and data rates may apply
Sign up for proactive outage notifications by phone call, email or text. If you’ve provided your cell phone number, you can text several different commands to ACE(50268) for outage information via text message.
BGE may choose to contact you if a severe-impact storm, such as a hurricane or blizzard, is expected in our service area to encourage you to prepare for potential outages. Sign up to receive a phone call, email or text by selecting your notification preferences through ATLANTICCITYELECTRIC.com/MyAccount.
Receive an email alert when your bill is ready to be viewed, when it’s scheduled to be paid or when payment is processing.