We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
In the Matter of BPU Investigation of Resource Adequacy Alternatives (BPU Docket No. EO20030203) BPU Order Initiating Proceeding – March 27, 2020
If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Care at 1-800-642-3780.
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