To be eligible to delay paying your current bill for 30 days, you must:

• Have active service not pending disconnect
  
• Not have an active Payment Delay or Payment Arrangement
  
• Not have defaulted on a Payment Delay or Payment Arrangement in the last 12 months
  
• Have only completed one Payment Delay in the last calendar year
  
• Not be enrolled in Autopay or Direct Debit
  
• Not be enrolled in Budget Billing
  

If you accept a One-time Payment Delay but do not pay off the balance by the agreed-upon date, you may be charged a standard late payment fee and may not be eligible for future payment delays.

Delaying your current due date does not affect the due date of future bills. Therefore, your One-time Payment Delay may fall close to your next due date.

Flexibility When You Need It

You can enroll in a One-time Payment Delay twice a year.

Ease of Enrollment

Check your eligibility with the click of a button, accept the terms of the payment delay, and be on your way! No forms or documents necessary.

Sign In to Check Eligibility

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