We are relocating our customer payment center, currently located at 2430 Atlantic Avenue in Atlantic City, NJ to the Ventnor Plaza shopping center in Ventnor City, NJ. The new location, Unit 5014 in Ventnor Plaza, located at 5100 Wellington Avenue in Ventnor, is approximately 3.5 miles from its current location in Atlantic City. Effective October 18, 2021, the Atlantic City customer payment center will be relocating to the new Ventnor Plaza location. The new facility will maintain the same hours of operation as the existing facility, from 9 a.m. to 4:30 p.m. Monday through Friday. All Atlantic City Electric customer payment centers remain closed due to the ongoing pandemic. Customers can submit their payment for processing using the new drop box location in the Ventnor Plaza location at that time. For bill payments or billing inquiries, please utilize our many existing self service or online payment options. For more information visit: https://www.atlanticcityelectric.com/MyAccount/MyBillUsage/pages/PayMyBill.aspx or contact our Customer Care Center at 1-800-642-3780. Thank you for your patience.
If you are ill, unable to manage your own business affairs or plan to be away from home for an extended period of time, you may designate a relative, friend, member of the clergy or other third party to receive a copy of your disconnection notice for non-payment.
The third party has no legal responsibility or obligation to pay the bill. However, that person can arrange payment of your bill or talk with our customer service representatives on your behalf.
If you would like to participate in this program, please complete this
form and return it to:
Atlantic City Electric Credit DepartmentCustomer Care Department5 Collins Drive, Suite 2048Carneys Point, NJ 08069
Please note that both parties involved must sign the form. If you have any questions regarding the application or the program, please call