For the month of October, we are expanding call center hours to Saturday, October 10 and Saturday, October 24. Representatives will be available to answer any questions on billing, service, payment arrangements, and more from 9 a.m. to 2 p.m. Call us at 1-800-642-3780.
Having trouble paying your energy bills? Atlantic City Electric wants to help. At Atlantic City Electric, we’re committed to helping customers who may be facing financial hardship. Together with our community partners, we’re connecting New Jersey residents with millions of dollars in grants — that you don’t have to pay back — to manage energy costs.
We also offer
flexible payment options like budget billing and payment plans.
For more information about energy assistance programs, call 1-800-642-3780. Para español, llame al 1-800-642-3780.
Atlantic City Electric is committed to helping customers who are facing challenges with their electric bill. We are proud to partner with New Jersey SHARES; a local 501(c)3 non-profit organization who provides energy assistance benefits to customers in New Jersey and is our trusted administering partner for the Good Neighbor Energy Fund.
The Good Neighbor Energy Fund is designed to help customers who are facing hardships. You can help an Atlantic City Electric customer in need of assistance with their electric bill by contributing to the fund. Atlantic City Electric will match customer contributions up to $20,000.
Want to contribute?
If you would like to help an Atlantic City Electric customer in need, you can contribute to the program through the following options:
Atlantic City Electric Bill Pay:
Whether you receive your bill electronically or through the mail, you can pay exactly $1.00 over your Atlantic City Electric bill amount and that dollar will be contributed to the Good Neighbor Energy Fund. The amount you contribute must be exactly $1.00 over your billed amount; amounts over $1.00 will not be recognized as a contribution and will result in a credit to your account.
Direct Donation to New Jersey SHARES:
You can make a donation directly to the fund in any amount you choose and as often as you'd like by visiting the New Jersey SHARES website directly at: https://njsharesgreen.org/donate/
Be sure to select Atlantic City Electric as the electric utility you want your contribution to go.
Thank you for partnering with Atlantic City Electric and supporting the Good Neighbor Energy Fund. Together we can make a difference.
We're committed to helping customers meet their energy needs. The Payment Assistance for Gas & Electric (PAGE) program helps customers from low to moderate income households experiencing a temporary financial crisis. For more info on PAGE: 1-855-465-8783, https://njpoweron.org/
Department of Community Affairs provides self-screening tool to see what energy assistance benefits you may qualify for. Screening is anonymous and only takes about 1-2 minutes to complete, and you will need to provide income information. To get start click on the link https://www.nj.gov/dca/dcaid.
Program provider The New Jersey Department of Community Affairs
Who is eligible Very low-income residents
Program overview This program helps provide finances for heating and cooling costs, and arranges emergency heating system services and emergency fuel assistance.
How to apply Call 1-800-510-3102 or visit
Program providerThe New Jersey Department of Community Affairs
Who is eligibleLow-income residents
Program overviewThis program helps residents afford their natural gas and electric costs by lowering their bill amounts.
How to applyCall 1-866-240-1347 or visit
Program providerThe Public Board of Utilities
Who is eligibleLow to moderate-income residents that meet the following criteria:
Program overviewThis program provides credit for natural gas and electric bills for residents who have receipt of a past due bill notice, receipt of a disconnection notice, or who are currently disconnected.
How to applyCall 732-982-8710 or visit
Program provider The New Jersey Department of Human Services
Who is eligible Low to moderate-income residents of 65 years or older or 18 years of age or older and receiving Social Security Title II Disability benefits.
Program overview This program provides a $225 credit on electric and gas utility bills.
How to apply Call 800-792-9745 or visit www.state.nj.us
Program providerNew Jersey SHARES, Inc.
Who is eligibleModerate-income residents
Program overviewThis program provides financial assistance for residents who are in need of temporary financial assistance and can provide proof of a good-faith payment history.
How to applyCall 1-866-657-4273 or visit
Program providerAtlantic City Electric
Who is eligibleEligibility based on income and need
Program overviewIf you are having difficulty paying your Atlantic City Electric bill, you may be eligible to receive a grant of up to $200 from our Helping Hands Energy Assistance Program.
How to applyYou can contact any of these non-profit organizations:
For more information about energy assistance programs, call 2-1-1, New Jersey’s non-emergency helpline, available 24/7 throughout the state, or visit
Atlantic City Electric - Payment Plans and Assistance Programs video.
View the Atlantic City Electric Budget Billing video.