We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
BPU Investigation of Resource Adequacy Alternatives and Request for Comment – BPU Docket No. EO20030203 (March 27, 2020)
Having trouble paying your energy bills? Atlantic City Electric wants to help. At Atlantic City Electric, we’re committed to helping customers who may be facing financial hardship. Together with our community partners, we’re connecting New Jersey residents with millions of dollars in grants — that you don’t have to pay back — to manage energy costs.
We also offer
flexible payment options like budget billing and payment plans.
For more information about energy assistance programs, call 1-800-642-3780. Para español, llame al 1-800-642-3780.
Program provider The New Jersey Department of Community Affairs
Who is eligible Very low-income residents
Program overview This program helps provide finances for heating and cooling costs, and arranges emergency heating system services and emergency fuel assistance.
How to apply Call 1-800-510-3102 or visit
Program providerThe New Jersey Department of Community Affairs
Who is eligibleLow-income residents
Program overviewThis program helps residents afford their natural gas and electric costs by lowering their bill amounts.
How to applyCall 1-866-240-1347 or visit
Program providerThe Public Board of Utilities
Who is eligibleLow to moderate-income residents that meet the following criteria:
Program overviewThis program provides credit for natural gas and electric bills for residents who have receipt of a past due bill notice, receipt of a disconnection notice, or who are currently disconnected.
How to applyCall 732-982-8710 or visit
Program provider The New Jersey Department of Human Services
Who is eligible Low to moderate-income residents of 65 years or older or 18 years of age or older and receiving Social Security Title II Disability benefits.
Program overview This program provides a $225 credit on electric and gas utility bills.
How to apply Call 800-792-9745 or visit www.state.nj.us
Program providerNew Jersey SHARES, Inc.
Who is eligibleModerate-income residents
Program overviewThis program provides financial assistance for residents who are in need of temporary financial assistance and can provide proof of a good-faith payment history.
How to applyCall 1-866-657-4273 or visit
Program providerAtlantic City Electric
Who is eligibleEligibility based on income and need
Program overviewIf you are having difficulty paying your Atlantic City Electric bill, you may be eligible to receive a grant of up to $200 from our Helping Hands Energy Assistance Program.
How to applyYou can contact any of these non-profit organizations:
For more information about energy assistance programs, call 2-1-1, New Jersey’s non-emergency helpline, available 24/7 throughout the state, or visit
Atlantic City Electric - Payment Plans and Assistance Programs video.
View the Atlantic City Electric Budget Billing video.