We are relocating our customer payment center, currently located at 2430 Atlantic Avenue in Atlantic City, NJ to the Ventnor Plaza shopping center in Ventnor City, NJ. The new location, Unit 5014 in Ventnor Plaza, located at 5100 Wellington Avenue in Ventnor, is approximately 3.5 miles from its current location in Atlantic City. Effective October 18, 2021, the Atlantic City customer payment center will be relocating to the new Ventnor Plaza location. The new facility will maintain the same hours of operation as the existing facility, from 9 a.m. to 4:30 p.m. Monday through Friday. All Atlantic City Electric customer payment centers remain closed due to the ongoing pandemic. Customers can submit their payment for processing using the new drop box location in the Ventnor Plaza location at that time. For bill payments or billing inquiries, please utilize our many existing self service or online payment options. For more information visit: https://www.atlanticcityelectric.com/MyAccount/MyBillUsage/pages/PayMyBill.aspx or contact our Customer Care Center at 1-800-642-3780. Thank you for your patience.
Atlantic City Electric provides notices and other information as required under the Federal Regulatory Energy Commission's (FERC) Standards of Conduct.
Exelon believes our work is essential, and we are privileged to power our communities' homes, businesses, and economies. That's why our ethics, integrity, and business conduct matter.
The Audit Committee of the Exelon board of directors has adopted and oversees a process for the receipt, retention, investigation, and resolution of concerns of improper business conduct, including potential violation of law or the Code of Business Conduct. The process, administered by the Ethics and Compliance Office, provides employees, shareholders, customers, contractors, suppliers, and others with multiple avenues for reporting concerns, including options that allow anonymity.
Those who wish to report a concern online may use the Exelon Ethics Help Line Website. Or, to report a concern or ask a question by phone, please call 1-800-23ETHIC (1-800-233-8442).