Business and homeowners are encouraged to conduct a damage
assessment of their facilities following a severe storm such as a hurricane. In
many cases, there may be damage to your electric equipment that must be
repaired before electric service can be restored to your property. While we
are responsible for the service line that comes into your home or business and
the electric meter, there are other components that are the responsibility of
the property owner. If any of these components are damaged, we will not be
able to restore electric service to your property.
have overhead service, check the weatherhead and riser for damage. This
is the upside-down J-shaped metal cap and the pipe that runs down to your
electric meter where the power lines connect to your home or business. If
it appears bent or loose, have a licensed electrician make a closer inspection
and repair it if necessary. Check the meter box, too, and if it is pulled
away from the building have your electrician re-attach the box. If there
is damage to the meter, we will repair or replace it. Your electrician
can advise you if a permit or inspection is required.
If you have underground service, check the riser (the pipe that
extends below the meter into the ground,) as well as the meter box
itself. If you see any damage, contact your electrician to inspect the
items and make repairs if necessary.
If any of these components are damaged,
please call 1-800-642-3780.