• Report An Outage Or Safety Hazard

  • To report an outage, please contact us using the following options:

    Phone

    Call 1-800-833-7476 to report outages and downed wires. Please request a callback so we can verify if individual or small groups of outages still exist.

    Online

    Use our website to report outages. By entering your account information, you can get updates, use dynamic outage maps to zoom in and see where outages have occurred, get important contact information, and see estimates for when power will be restored.

    Mobile Devices

    Use our mobile app on your smartphone or tablet. You can access outage maps, get restoration estimates, report outages or call us through a direct dial link.

    Customers' Reports Are Vital to Our Restoration Efforts

    Our outage management system analyzes your outage report, as well as other customers' reports, to predict what lines and equipment may be out of service. This analysis helps our crews find the location of the outages and restore power more quickly and safely.