MAYS LANDING, NJ (November 14, 2017) – Atlantic
City Electric has joined forces, for the second year in a row, with electric
and natural gas utility companies across the United States and Canada to help
provide essential information that can help utility customers avoid being
scammed. Atlantic City Electric, and
the other Exelon utilities, BGE, ComEd, Delmarva Power, PECO and Pepco are
committed to educating customers and putting a stop to scamming.The collaborating
energy companies have joined together again this year and designated Nov. 15 as
“Utilities United Against Scams Day.” This day will be supported by a week-long
campaign with content, online and on social media channels, focused on exposing
the tricks scammers use to steal money from customers, and how customers can
protect themselves. The effort, which includes utility member organizations
such as Edison Electric Institute and American Gas Association, encourages
utilities to share these messages to help guard against scam activity.
“There is nothing
more important than the safety of our customers,” said Vince Maione, Atlantic City
Electric region president. “We want to provide our customers with important
tools and information that can help protect them from scamming attempts and put
these scammers out of business once and for all.”
When being scammed,
a customer typically receives an unsolicited phone call from an individual who
falsely claims to be a utility representative. The scammer warns that the
customer’s service will be shut off if the customer fails to make a payment –
usually within a short timeframe through a prepaid debit card.
Scammers have even
duplicated the upfront Interactive Voice Response system of some utilities, so
when customers call the number provided by the scammer, it sounds like a
legitimate business. Some of these scammers also use caller ID “spoofing” to
replicate a utility’s phone number.
Red flags for scam activity
How to protect yourself
Don’t Get Scammed:
Customers can avoid being scammed by taking a few precautions:
Any Atlantic City Electric customer who believes he or she
has been a target of a scam is urged to contact their local police, and call the
company immediately at 800-642-3780 to report the situation.
Readers are encouraged to visit The Source,
Atlantic City Electric’s online
news room. For more information about Atlantic
City Electric, visit atlanticcityelectric.com.
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and on Twitter at twitter.com/acelecconnect.