LANDING, N.J. — The
National Weather Service has issued a winter storm warning for the region that calls
for snow, sleet, rain and gusty winds that could affect the company’s service
territory tonight through the weekend. Atlantic City Electric continues to reach out to customers to encourage them to prepare for the possibility
of multi-day power outages as a result of Winter Storm Jonas.
Atlantic City Electric contacted
individual customers who have registered with the company as needing
electricity for critical medical equipment and advised them to review their
plans and to take appropriate action as necessary to ensure their safety and
Atlantic City Electric will work
around the clock to restore any outages as safely and quickly as possible, however, customers should prepare for the
possibility of service interruptions which could last several days depending on the damage to
the electric system.
In addition to internal crews
available 24 hours a day throughout the weekend, Atlantic City Electric has
overhead line contractors and tree crews for a total of approximately 460 line
personnel available to assist in any restoration effort. For the safety of the
overhead line personnel, if sustained winds reach 35 mph, work that requires
raising a bucket/arm boom will be interrupted until it is safe for the crews to
Electric coordinates with state, county and local emergency management
officials during severe storm events. If requested, Atlantic City Electrical
personnel will staff local Offices of Emergency Management that are activated. Our
call centers are staffed
and prepared for this event.
High winds and heavy, wet snow can
weigh down tree limbs and bring them into contact with power lines causing
power outages. Wet snow can also adversely affect saturated soil and allow
trees already weakened by previous storms to fall onto power lines and
equipment, causing power outages. Outages can also occur due to drivers
skidding into utility poles along icy and snow-covered roads.
Safety is our No. 1 priority. We urge
our customers to stay clear of working crews and any wires hanging loose from
poles or lying on the ground. Customers should always assume that downed wires
are energized and avoid them. Customers are asked to immediately report a
downed wire by calling 1-800-833-7476.
Customers should check their emergency
supply kits and be prepared in case they do lose power. Emergency kits should
include a battery-powered radio, flashlight, a first-aid kit, extra batteries,
special needs items and medications, cash, an insulated cooler and a list of
important and emergency phone numbers. Customers should also keep at least a three-day
supply of nonperishable foods and bottled water and have an adequate supply of prescription medicines or
infant supplies available. Also, identify a safe alternate location in
case of multi-day outages and tune to local news broadcasts for the latest
weather and emergency information.
In the event of a power outage, gather in a central room where you have alternative
heat. At night, cover windows with drapes or blankets to minimize heat loss.
During the day, open blinds to let sun warm the space. If the indoor temperature drops to 55 degrees Fahrenheit
or below, open your faucets slightly so they constantly drip to prevent pipes
from freezing. If candles and heaters are used, never leave unattended and
watch children and pets that could knock them over.
If a portable
generator is needed, follow the manufacturer's instructions and use only when
necessary. Never run a
generator indoors or inside an attached garage. Be sure to place the generator
outside where deadly exhaust fumes will not enter into the home. Do not connect
a generator directly to the home's wiring. If a generator is plugged into the
electrical circuits of a home, power can back-feed into Atlantic City
Electric’s lines, which can injure or kill utility workers fixing downed power
lines. It also can cause downed lines to re-energize.
We also ask customers to let us know
if they lose their power. They can report outages by calling 1-800-833-7476,
visiting www.atlanticcityelectric.com or through our mobile app, available
for download at www.atlanticcityelectric.com/mobileapp. It’s
important that customers report their outages and request a call back to verify
their power has been restored.