• Atlantic City Electric Prepared for Latest Wintry Mix

    Feb 21, 2011

    Wet Snow Can Bring Tree Limbs into Contact With Power Lines Causing Outages

    Customers Should Be Prepared

    MAYS LANDING, N.J .Atlantic City Electric is prepared for the latest wintry mix that is predicted to hit the Atlantic City Electric service territory Monday night and Tuesday morning.

    Atlantic City Electric will coordinate its power restoration efforts with area emergency management personnel.

    Customers are asked to call Atlantic City Electric at 1-800-833-7476 to report an outage or a downed or damaged power line.

    Atlantic City Electric’s automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.

    Once the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Atlantic City Electric will repair equipment that will restore the largest numbers of customers first. Generally, the power restoration sequence is as follows:

    • Downed live wires or potentially life-threatening situations and public health and safety facilities without power;
    • Transmission lines serving thousands of customers;
    • Substation equipment;
    • Main distribution lines serving large numbers of customers;
    • Secondary lines serving neighborhoods; then
    • Service lines to individual homes and businesses.

    Atlantic City Electric urges customers to stay safe and be prepared. Here are some additional tips:

    • Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, first-aid kit, battery-powered or windup clock, extra batteries, non-perishable food, manual can opener, bottled water, any necessary medications and a list of emergency phone numbers.
    • Maintain a supply of extra blankets.
    • Ensure that all household members have a warm coat, gloves, hat and water-resistant boots.
    • Make sure your home has a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate, and won’t work if there is an outage.
    • Identify a place for emergency shelter in case of an extended outage. It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting service interruptions.

    Additional information may be found at www.atlanticcityelectric.com.

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    Atlantic City Electric, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe, reliable and affordable regulated electric delivery services to more than 547,000 customers in southern New Jersey.