Estimated Bills
Your electric bill is based on a regular monthly meter reading. Most of our 550,000 meters are read manually by meter readers that work for Millennium a third party that provides meter reading services for Atlantic City Electric and South Jersey Gas.
In rare cases, a meter reader may be unable to access a customer meter. That’s because of extreme weather conditions, the location of the meter or because of increased security measures. In these instances, we provide customers with an estimated bill based on previous average electricity usage until an actual meter reading can be obtained.
- you can read the meter and click here to submit the reading online or call 1-800-642-3780 and report the reading over the phone. Learn how to read your meter.
If you have problems paying an estimated bill, there are various payment plans available. Learn more about these payment services.
FAQs
1. Why did I receive an estimated bill?
In rare cases, , Atlantic City Electric sends out estimated bills when there is no access to a customer meter or when a meter is broken and cannot be fixed before the monthly billing cycle.
2. If my estimated bill is too low, will I have to pay off the balance?
Yes. You may choose to pay off the catch-up balance in one payment or in installments. You are welcome to call Customer Service at 1-800-642-3780 to discuss various payment plans.
3. What should I do if I suspect my meter is broken?
Call Customer Service at 1-800-642-3780 and report the broken meter for repair or replacement
4. What should I do if I don’t agree with my estimated bill?
Call Customer Service at 1-800-642-3780 and discuss your bill with a Customer Service Representative. You will have an opportunity to read your meter and report the reading or request a special reading.
5. Can I read the meter myself and provide it to Atlantic City Eelectric?
Yes, you can read the meter yourself. Call Customer service at 800-642-3780 to report it or to submit the reading online click here.
