Violent storms are more frequent in a changing world, and it is essential to be prepared. For all of us at Pepco, that means planning thoroughly before weather threatens, responding quickly when a storm hits, and restoring power as safely and quickly as possible in the event of an outage.
When the weather is nice it's easy not to give a second thought to preparing for storms. But thinking ahead can give you peace of mind when weather turns threatening.
We want to help you be prepared before, during and after storms.
Hurricanes normally strike during the summer and fall, particularly along the Atlantic and Gulf Coast. These massive storms can bring rains, flooding and destructive winds with speeds of up to 190 miles per hour.
Tornadoes are strong, spinning wind tunnels that can travel across land and water. They are also called twisters or cyclones. These storms can take down or remove utility lines and disrupt power.
A thunderstorm may have heavy rains, strong winds, thunder or lighting. These can all disrupt power lines or strike poles, which may cause temporary outages.
Winter Storm: High winds, heavy snow and icy conditions can cause downed power lines or vehicle collisions with poles that may lead to temporary service outages.
Please check to make sure your current telephone number is displayed on your Atlantic City Electric account so that our automated Outage Management System (OMS) system can identify you and record your outage when you call. You can update your information bycalling 1-800-642-3780.
If you or someone you know uses life-support equipment that requires electricity to operate, identify a location with emergency power capabilities and make plans to go there or to a hospital during a prolonged outage. If you have not done so previously, please contact our customer care service center at 1-800-254-1239 to enroll in our Emergency Medical Equipment Notification Program or click here to learn more.
To prepare for possible power outage when a storm is approaching:
Staying safe during a storm should be your top priority. Here are some ways to stay safe when a storm hits:
If your power does go out, these are the key steps to take:
You can also download and print our Weathering the Storm Fact Sheet.