• Contact Us

  • Outages and Emergencies

    Report Outages Online


    Report Outages by Phone

    • 1-800-833-7476

    Report Downed Wires and Life-threatening Emergencies

    • 1-800-833-7476
    • TTY 1-800-898-8056

    Customer Service

    Call us at 1-800-642-3780 between 7 a.m. and 7 p.m. Monday through Friday.

    Billing Questions

    Call us at 1-800-642-3780 between 7 a.m. and 7 p.m. Monday through Friday. Learn how to read your bill.

    Service Requests

    To start, stop or transfer service, please see the section for your type of account:

    Walk-In Payment Centers

    Our walk-in payment centers are available at the following locations and times:

    • Atlantic City
      2430 Atlantic Ave   
      Monday - Friday 9 a.m. to 4:30 p.m.

    • Cape May Court House
      420 Route 9  
      Monday - Friday 9 a.m. to 4:30 p.m.

    • Millville
      1101 Route 47 (Delsea Dr, Rhema Plaza)  
      Monday - Friday 9 a.m. to 4:30 p.m.

    • Egg Harbor Township
      6814 Tilton Rd  
      Monday - Friday 8 a.m. to 4:30 p.m.

    • Turnersville
      Store 3, Town Center Plaza (5101 & Route 42)   
      Monday - Friday 9 a.m. to 4:30 p.m. 

    Call Before You Dig

    By law, you must call 811 at least 48 hours before any digging or construction.

    Customer Advocate

    Email the Customer Advocate at customeradvocate@atlanticcityelectric.com.