• Contact Us

  • Outages and Emergencies

    Report Outages Online

    Report Outages by Phone

    • 1-800-833-7476

    Report Downed Wires and Life-threatening Emergencies

    • 1-800-833-7476
    • TTY 1-800-898-8056

    Customer Service

    Call us at 1-800-642-3780 between 7 a.m. and 7 p.m. Monday through Friday.

    Billing Questions

    Call us at 1-800-642-3780 between 7 a.m. and 7 p.m. Monday through Friday. Learn how to read your bill.

    Service Requests

    To start, stop or transfer service, please see the section for your type of account:

    Walk-In Payment Centers

    Our walk-in payment centers are available at the following locations and times:

    • Atlantic City
      2430 Atlantic Ave   
      Monday - Friday 9 a.m. to 4:30 p.m.

    • Cape May Court House
      420 Route 9  
      Monday - Friday 9 a.m. to 4:30 p.m.

    • Millville
      1101 Route 47 (Delsea Dr, Rhema Plaza)  
      Monday - Friday 9 a.m. to 4:30 p.m.

    • Egg Harbor Township
      6814 Tilton Rd  
      Monday - Friday 8 a.m. to 4:30 p.m.

    • Turnersville
      Store 3, Town Center Plaza (5101 & Route 42)   
      Monday - Friday 9 a.m. to 4:30 p.m. 

    Call Before You Dig

    By law, you must call 811 at least 48 hours before any digging or construction.

    Customer Advocate

    Note: If you are reporting an electrical or gas emergency, please call our emergency line directly at 1-800-833-7476.

    The Customer Advocate team works directly with customers and governmental and regulatory officials with the goal of better understanding and meeting our customers' expectations. We also provide information and education on a wide range of energy issues in the communities that we serve.

    We are here to listen to your concerns and suggestions, and will facilitate the resolution of any issues between you and Atlantic City Electric.

    Please contact us at customeradvocate@atlanticcityelectric.com.