• Outage Information

  • Reporting Outages

    There are several ways you can report outages and get information.

    Phone

    • Call 1-800-833-7476 any time to report your outage. Please request a call-back so we can verify if individual or small groups of outages still exist.

    Online


    Mobile Device

    • Our free app lets you report an outage, access outage maps of your area, setup alerts, call us directly and get estimates for when power will be restored – all on your smartphone or tablet. Visit your app store to download our mobile app.

    Wires Down

    • Call 1-800-833-7476 and follow the prompts or TTY 1-800-898-8056 any time.

    Power Restoration Process

    When power goes out, our restoration process begins as soon as conditions are safe for our professionals. We are committed to resolving outages as quickly as possible and technology is helping us do it faster than ever before.