• Frequently Asked Questions

  • Where can I read my bill?

    You can view and pay your bill online by signing into My Account.

    How do I sign up for My Account?

    To sign up for My Account, please go to our First time "My Account" user page. You will need your most recent bill to register.

    How can I see My Account online?

    If you do not have an account, please sign up at with our First time "My Account" user page.
    If you already registered for My Account and would like to sign in, you can access your account with our Return"My Account"user.

    I am having difficulty signing up for My Account, where can I get help?

    If you have an issue while signing up, please contact us at 1-800-642-3780 for further assistance or go to our Contact Customer Care page for additional contact information.

    I have forgotten my username and password. Where can I retrieve them?<

    If you have forgotten your username, please type in your email address into our Forgot Username form.
    If you forgotten your password, please enter your username into the Forgot Password form.